This review is only for my experience. Cost compared to other facilities in the area with same service is cheaper.
So the positives:
- Clean lobby & facilities from what I could see in the lobby
- Strict rules to maintain dog safety (for example: they will not give Teddy his Dentastix or his raw hide because of the small chance of accidents)
- Wide range of add-on services (priced individually)
- Consistent paperwork & detailed report cards (pawgress report)
- Plenty of other dogs (otherwise known as playmates)
- 24 hour staff presence, but not always a manager so you can call in at any time
Amenities:
- Free food (usually provided by boarding facility but I have come across some who do not)
- Disposable collar with dog & owner name that is easily removable
- Atrium comes with fleece bed & suite with a raised bed
- PetSmart with PetsHotel usually also have the Banfield Hospital too
Now the negatives:
- Unable to fully review the facility so I cannot see (except on camera) the playroom that Teddy is generally in
- Uncertain the cleaner used in day camp if a dog has accident on the cement
Amenities:
- Doggie day camp is indoor on cement (versus astroturf at one of the facilities I've used)
- Doggie relief room is located inside, which raises my concern about Teddy having an accident indoor. So far it has not happened. {Relief room is filled with scents to encourage potty}
- No webcam, even in the suite
